Dr SHIVI KHANNA
MBA, PhD
ASSOCIATE PROFESSOR
MBA, PhD
ASSOCIATE PROFESSOR
Articles in Periodicals
| Sl.No. | Title | Name of Periodical | Periodicity | Date |
| 1 | India's Advantage in a Divided World | Orissa Times | DAILY | 07/04/2026 |
Articles in Journals
| Sl.No. | Title | Name of Journal / Vol. No. / Issue No. / Page Nos | ISSN No. | Date Published |
| 1 | Household Waste Management Policy and Practices in Bengaluru | International Journal of Recent Technology and Engineering / 8 / 3 / 5059 - 5066 | 2277-3878 | 30-Sep-2019 |
| 2 | The Relevance of the Elaboration Likelihood Model (ELM) in the Consumer Buying Process in the Context of Persuasive Advertising | Media Literacy and Academic Research / 5 / 2 / - | 2585-9188 | 20-Dec-2022 |
| 3 | Linkages between Stock Market Development, Banks and Economic Growth in India: An ARDL Approach | Indian Journal of Economics and Development / 18 / / - | 2277-5412, 2322-0430 | 24-Dec-2022 |
| 4 | Students? Satisfaction with Remote Learning During the COVID-19 Pandemic: Insights for Policymakers | Prabandhan : Indian Journal of Management / 16 / 9 / 43 - 60 | 0975-2854 | 14-Sep-2023 |
| 5 | From the local to the global: the journey of Suguna Foods | Emerald Insight / 13 / 4 / 1 - 23 | 2045-0621 | 24-Nov-2023 |
| 6 | Effectiveness of Financial Inclusion through PMJDY Scheme: A Study of the PMJDY Beneficiaries in Tamil Nadu | The Society of Economics and Development / 20 / 1 / 80 - 87 | 2277-5412 | 22-Jan-2024 |
| 7 | Building a resilient future: collaborative sustainability regulation | Clean Energy / 8 / 3 / 223 - 237 | 2515-396X | 01-Jun-2024 |
| 8 | Exploring the future of customer-centric banking: A comprehensive examination of chatbot service quality and development of advanced chatbot interfaces framework for Indian banking | Jims8m-The Journal Of Indian Management & Strategy / 29 / 3 / 4 - 13 | 0973-9335 | 22-Oct-2024 |
Books/ Book Chapter/Case Study
| Sl.No. | Title | Author Names(s) | ISBN No. | Month Year |
| 1 | Confluence of Artificial Intelligence and Robotic Process Automation | SUNITA KUMAR,NABANITA GHOSH, SHIVI KHANNA,SHIV ONKAR DEEPAK KUMAR, SIDDHARTHA BHATTACHARYYA | 978-981-19-8296-5 | / |
| 2 | Revolutionizing the Service Industry With OpenAI Models | SHIVI KHANNA,NABANITA GHOSH, SUNITA KUMAR,MAHMUT DEMIR, ALI DALGIC | 9798369312391 | / |
| 3 | Revolutionizing the Service Industry With OpenAI Models | SHIVI KHANNA,NABANITA GHOSH, SUNITA KUMAR,MAHMUT DEMIR, ALI DALGIC, RINI MARY WILLIAM | 9798369312391 | / |
| 4 | Impact of Climate Change on Social and Mental Well-Being | SUNITA KUMAR,NABANITA GHOSH, SHIVI KHANNA,ANURADHA SATHIYASEELAN, DEBABRATA SAMANTA, DEEPAK KUMAR, MUSKAN GARG | 978-044323788-1, 978-044323789-8 | / |
| 5 | Emerging Role of Blockchain in Generative AI for Healthcare Management | SUNITA KUMAR,NABANITA GHOSH, SHIVI KHANNA,PRONAYA BHATTACHARYA, HAIPENG LIU, PUSHAN KUMAR DU | 978-3-031-75770-9 | / |
| 6 | Integrating Agriculture, Green Marketing Strategies, and Artificial Intelligence | SHIVI KHANNA,JOVITA JOB | 9798369364680 | / |
| 7 | Building Power, Safety, and Trust in Virtual Communities | SHIVI KHANNA,NABANITA GHOSH, SUNITA KUMAR,DINA DARWISH, SRIDHARAN A | 9798369338681 | / |
| 8 | Communications in Computer and Information Science | SHIVI KHANNA,NABANITA GHOSH, SUNITA KUMAR,ANISH GUPTA, MICHAEL HINCHEY, ZEEV ZALEVSKY | 1865-0937 | / |
| 9 | Digital Disruption in Hospitality, Sustainable Hospitality A Global Perspective on People, Planet, and Profit | SHIVI KHANNA,BIDISHA SARKAR, NAGARJUNA G, TULASI B,A. K. HAGHI, PARK THAICHON, PUSHAN KUMAR DUTTA, SOUMI DUTTA | 978-1-83662-360-1 | / |
| 10 | ICT Analysis and Applications | SHIVI KHANNA,AMIT JOSHI, ANKUR MAHIDA, GAURAV GUPTA, NILANJAN DEY, PRADEEP CHINTALE, PRANAY WAGHMARE, SAIKAT GOCHHAIT, SHANTANU KUMAR, SIMON FONG | 978-981-97-9525-3 | / |
| 11 | Lecture Notes in Networks and Systems | SHIVI KHANNA,CHINTALE, PRADEEP, FONG S., DEY N., JOSHI A., GOCHHAIT, SAIKAT, GROVER, VEENA, GUPTA, GAURAV, NERELLA, HARSHAVARDHAN, SHINGATE, KRANTI, VANIPRIYA C.H | 978-981-97-9525-3 | / |
Participation in Seminars/Conferences/Symposium
| Sl.No. | Name of the Conference /Seminar /Symposium | Type of Program | Title of the Article | Role | Venue/Place | Date |
| 1 | National Conference on Emerging Trends in Business | PARTICIPANT) | Dept of Management Studies , Christ University | 10/12/2013 | ||
| 2 | Role of Innovation in Business | CONFERENCES | The Jigsaw of Capital Structure in Indian Manufacturing Companies | PRESENTER) | IFIM, Electronic City Bangalore | 16/05/2013 |
| 3 | Role of Innovation in Business | CONFERENCES | PARTICIPANT) | IFIM Bangalore | 16/05/2013 | |
| 4 | Conference on Emerging trends in Business | CONFERENCES | Sticky Information v/s Sticky Price: A proposal to replace the new Keynesian Philips curve in India using Meta Analysis | PRESENTER) | Bangalore | 11/12/2014 |
| 5 | Conference on Emerging trends in Business | CONFERENCES | The Indian General Elections 2014, on the Indian Stock Market- An Event Study | PRESENTER) | Bangalore | 11/12/2014 |
| 6 | Conference on Emerging trends in Business | CONFERENCES | PARTICIPANT) | Dept of Management Studies ,Christ University | 11/12/2014 | |
| 7 | International Conference on Sustainable business M | CONFERENCES | PARTICIPANT) | BMS College of Engineering | 13/11/2014 | |
| 8 | Doctoral Colloquium | CONFERENCES | PARTICIPANT) | XLRI | 18/10/2014 | |
| 9 | Convergence 10th International Conference 2016 | CONFERENCES | Financial Crisis Effect on cointegration of Indian Stock Market with Japan and UK | PRESENTER) | IFIM Bangalore | 04/02/2016 |
| 10 | Convergence 10th International Conference 2016 | CONFERENCES | Is International Portfolio Diversification beneficial for investors? A study using Meta Analysis | PRESENTER) | IFIM | 04/02/2016 |
| 11 | Convergence 10th International Conference 2016 | CONFERENCES | PARTICIPANT) | IFIM Bangalore | 04/02/2016 | |
| 12 | National conference on emerging trends in business | CONFERENCES | PARTICIPANT) | Christ University | 10/02/2016 | |
| 13 | International conference on Inclusive Business Growth and Sustainable Development | CONFERENCES | Literature Review on stakeholders role in solid waste management | PRESENTER) | Kristu Jayanti CollegeBengaluru | 22/02/2017 |
| 14 | International conference on Inclusive Business Growth and Sustainable Development | CONFERENCES | PARTICIPANT) | Kristu Jayanti CollegeBengaluru | 22/02/2017 | |
| 15 | International conference on accounting and Finance | CONFERENCES | Solid Waste Management practices in Bengaluru | PRESENTER) | SCMS Jain CollegeBengaluru | 25/02/2017 |
| 16 | International conference on accounting and Finance | CONFERENCES | PARTICIPANT) | SCMS Jain CollegeBengaluru | 25/02/2017 | |
| 17 | International conference | CONFERENCES | An Emperical Study on the evolving organized retail industry in India | PRESENTER) | Conference InfoChandigarh | 09/12/2017 |
| 18 | International Conference | CONFERENCES | An Emperical Study on Social Media and its Business Implications in India | PRESENTER) | Academic ScienceBengaluru | 26/11/2017 |
| 19 | Conference | CONFERENCES | A study on the cause and Relationship of Stock Exchange Rate, Inflation Rate , Industrial Production Index and Oil Prices in India | PRESENTER) | Academic ScienceChandigarh | 09/12/2017 |
| 20 | Synthesize | CONFERENCES | Challenges and Opportunities for Solid Waste Management in Bengaluru | PRESENTER) | Bengaluru | 18/12/2018 |
| 21 | Synthesize | CONFERENCES | PARTICIPANT) | Bengaluru | 18/12/2018 | |
| 22 | An International Interdisciplinary conference:The New Work Order :Hopes and Challenges | CONFERENCES | MODERATOR) | Bengaluru | 11/12/2019 | |
| 23 | International conference on post pandemic business and istitutional implications | CONFERENCES | Pandemic and Financial Crisis, its effect on Stock Markets | PRESENTER) | FISAT Business SchoolAngalamy | 27/07/2020 |
| 24 | International conference on post pandemic business and institutional implications | CONFERENCES | Branding amidst COVID19 | PRESENTER) | FISAT Business SchoolAngalamy | 27/07/2020 |
| 25 | How Sustainable Chains Can Shape Sustainable Business Models | CONFERENCES | Global Markets And Relation Between Them During Pandemic Induced Worldwide Slowdown | PRESENTER) | FISAT Business SchoolFISAT Business School | 29/07/2021 |
| 26 | FBS 2021 | CONFERENCES | Rise of OTT platforms concerning Customer Content Preference pre and during COVID | PRESENTER) | FISAT Business SchoolOnline (Angamali, Kerala) | 29/07/2021 |
| 27 | International conference on sustainable goals-2022 | CONFERENCES | A Study on Pros and cons of implementation of carbon tax price in India | PRESENTER) | IIM BodhgayaIIM Bodhgaya | 16/09/2022 |
| 28 | International Conference on GREEN Leadership | CONFERENCES | Critical Analysis of India's Internal Migration policy during COVID-19 | PRESENTER) | DiSTDiST, Angamaly | 30/11/2022 |
| 29 | ICETCE 2023 | CONFERENCES | Emerging Role of Blockchain on Healthcare Management in COVID-19 and Beyond | PRESENTER) | Swami Keshvanand Institute of Management and TechnologyJaipur | 03/02/2023 |
| 30 | Sustainable Development: Challenges and strategies for Indian Economy and Business | CONFERENCES | A roadmap to net zero era: An approach with Artificial Intelligence tool | PRESENTER) | Malleshwaram Ladies AssociationBengaluru | 28/07/2023 |
| 31 | International conference on Interdisciplinary engagement and social innovation in business and tourism | CONFERENCES | Building a resilent future:Collaborative sustainability regulation | PRESENTER) | Bangalore | 05/10/2023 |
| 32 | International conference on interdisciplinary engagement and social innovation in business and tourismt | CONFERENCES | A study on the influence of second order Chatbot service quality dimensions with moderating role of customer value. | PRESENTER) | Bangalore | 05/10/2023 |
| 33 | International conference on Artificial Intelligence and its Application | CONFERENCES | A study on revolution of healthcare industrywith transformational artificial intelligence tools | PRESENTER) | Ajeekya DY Patil University and i NurtureBengaluru | 18/12/2023 |
| 34 | International Conference on Interdisciplinary Engagement and Social Innovation in Business and Tourism | CONFERENCES | Building a resilient Future: Collaborative Sustainabilty Regulation | PRESENTER) | Bengaluru | 05/10/2023 |
| 35 | International Conference on Interdisciplinary Engagement and Social Innovation in Business and Tourism | CONFERENCES | A study on influence of second order Chat Bot service quality dimensions with the moderating role of customer value | PRESENTER) | Bengaluru | 05/10/2023 |
| 36 | ICT4SD 2024 | CONFERENCES | The Role of Artificial Intelligence in Simulating, Automating, and Analyzing Business Operations | PRESENTER) | GR FoundationGoa | 08/08/2024 |
| 37 | ICT4SD | CONFERENCES | Bridging the gap:Exploring Blockchain role in enhancing financial inclusion in India context | PRESENTER) | GR foundation | 08/08/2024 |
| 38 | Internationation Conference on Technolgy Disruption in Business and Tourism : Decisive stategies 2025 | CONFERENCES | MODERATOR) | Bangalore | 24/01/2025 | |
| 39 | Inclusive and Sustaiable growth through business innvovation | SEMINARS | Think Green: Sustainable Business Practice for Sustainable Future | PRESENTER) | Sahrdaya college of Advanced studiesTrissur , Kerala | 27/01/2025 |
| 40 | Technology Disruption in Business and Tourism: Decisive Strategies | CONFERENCES | PARTICIPANT) | Bangalore | 24/01/2025 | |
| 41 | Teacher's Conference | CONFERENCES | Teacher's Conference | PARTICIPANT) | The Institute of Company Secretaries of IndiaBangalore | 20/08/2025 |
| 42 | Inclusive and Resilient Pathways to achieve SDGs in Business and Tourism | CONFERENCES | Inclusive and Resilient Pathways to achieve SDGs in Business and Tourism | CHAIR) | CHRIST (Deemed to be University)Bengaluru | 23/01/2026 |
| 43 | Ethics in Evoling Business Practices for Sustainable success | CONFERENCES | Impact of Social Scores on Corporate Financial Performance across G7 economies | PRESENTER) | CHRIST (Deemed to be University)Bengaluru | 20/02/2026 |
| 44 | ICSBPIM 2026 | CONFERENCES | Financial Determinants of ESG Performance in the U.S. Energy Sector: Evidence from Panel Data Analysis | PRESENTER) | CHRIST (Deemed to be University)Bengaluru | 11/03/2026 |
MPhil/PhD Guided/Adjudicated
| Sl.No. | Title | Name of Student | Institution | Role | Status | Month Year |
| 1 | ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG): COMPLIANCE AND ACCOUNTABILITY | JOVITA SHANTA JOB | Christ University | SUPERVISOR | Awarded | |
| 2 | Chatbot Service Quality and Customer Loyalty: The Mediating Role of Trust and Customer Satisfaction with respect to Indian Banking Sector. | POORNIMA PURUSHOTHAM | Christ University | SUPERVISOR | Awarded | March 2025 |
| 3 | Chatbot Service Quality and Customer Loyalty: The Mediating Role of Trust and Customer Satisfaction with respect to Indian Banking Sector. | POORNIMA PURUSHOTHAM | Christ University | SUPERVISOR | Notification Issued | March 2025 |
| 4 | Performance of Initial Public Offering (IPO's) in India stock Market : A study of selected time intervals | Mr. Kenneth Wilson Bavachan | Christ University | RAC_DC | Awarded |
Patents
| Sl.No. | Title of Invention | Inventor(s) | Filing Date |
| 1 | IOT AND GENERATIVE AI BASED SMART CAR PARKING SYSTEM | POORNIMA PURUSHOTHAM, SHIVI KHANNA | 30-Jul-2024 |
| 2 | QUANTUM ENCRYPTION ALGORITHM FOR ENHANCED DATA SECURITY | SHIVI KHANNA | 12-Aug-2024 |
| 3 | ADVANCED CHATBOT INTERFACE FOR ENHANCED BANKING SERVICES | SHIVI KHANNA | 22-Aug-2024 |
| 4 | An Automated Framework for Hybrid Fusion of Multi-Modal Data Using Configurable AutoML Pipelines | CHANDRAVESH CHAUDHARI, GEETANJALI PURSWANI, SHIVI KHANNA | 01-Aug-2025 |
| 5 | System for Dynamic key management in Ad Hoc network for preventing wormhole attack | SHIVI KHANNA, SUNITA KUMAR | 24-Jul-2025 |
| 6 | Research Management System for Provenance-enabled Retrieval-Augmented Generation and Research Workflow Automation | CHANDRAVESH CHAUDHARI, SHIVI KHANNA | 05-Mar-2026 |
Research Project
| Sl.No. | Name of the Research Project | Investigator(s) | Sponsors | Internal/External |
| 1 | Integrated Approach to Solid Waste Management in Bengaluru | SHIVI KHANNA | Internal |
Workshop/FDP/Training programme
| Sl.No. | Name of the Workshop/FDP/Training programme | Name of Organiser | Level | Role | Date |
| 1 | Handling Data using Python:Machine Learning and Natural Language Processing | Service Setu, Service Setu | International | Participant | 27/10/2025 |
| 2 | Python for Beginners | PBMEIT, PBMEIT | International | Invited Resource Person/Trainer | 13/09/2025 |
| 3 | Excel Advanced and AI | CHRIST University Training and Development Cell, | International | Invited Resource Person/Trainer | 21/07/2025 |
| 4 | Summer School on Business Analytics | School of Business and Management, | International | Invited Resource Person/Trainer | 04/06/2025 |
| 5 | AI beyond Frontiers: Recent Breakthroughs and Next-Gen Prospects | Chaitanya Bharthi Institute of Technology, Chaitanya Bharthi Institute of Technology | National | Participant | 21/04/2025 |
| 6 | Future of AI in Education: Enhancing Teaching and Learning | Commerce and Management Association of India, Commerce and Management Association of India | International | Participant | 14/04/2025 |
| 7 | Python for Beginners | CHRIST University, | International | Invited Resource Person/Trainer | 29/03/2025 |
| 8 | Generative AI for University Leaders | Coursera MOOC, Coursera | International | Participant | 25/12/2024 |
| 9 | Excel Time Series Models for Business Forecasting | Coursera, Coursera MOOC | International | Participant | 20/12/2024 |
| 10 | Next Gen communication in Basic Science and Humanities- Pavying the way forward | Department of Basic Science and Humanities , IEM , IEM , Kolkata | International | Participant | 18/11/2024 |
| 11 | QIP on Enhancing Research Activities in Higher Education | CHRIST University, | Participant | 28/09/2024 | |
| 12 | Structural Equation Model Using SMART PLS | Numerical Analytics, Numerical Analytics | International | Participant | 22/07/2024 |
| 13 | Microsoft Power Business Intelligence(BI) | Meerashpa Learning Solutions, Meershpa Learning Solutions | International | Participant | 02/01/2024 |
| 14 | Financial Modeling and Analysis | Meerashpa Learning Solutions, | International | Participant | 17/07/2023 |
| 15 | FDP-1 2023 | CHRIST University, | Institutional | Participant | 26/06/2023 |
| 16 | SLR and Meta analysis | Meerashpa Learning Solutions, Meershpa Learning Solutions | International | Participant | 25/02/2023 |
| 17 | Curriculum Design and Development with focus on OBE | CHRIST University, | Institutional | Participant | 05/12/2022 |
| 18 | FDP-I 0222 | CHRIST University, | Institutional | Participant | 06/07/2022 |
| 19 | QIP on Hybrid teaching | CHRIST (Deemed to be University), | Participant | 02/03/2021 | |
| 20 | Enhancing Pedagogic Practices ,Research and Consultancy | Academic Staff College, CHRIST (Deemed to be University), | Organiser & Participant | 20/05/2019 | |
| 21 | Teaching Learning and Evaluation | School of Business Studies and Social Sciences, | Participant | 17/05/2018 | |
| 22 | Management Development Program | Oxford College of Engineering, Department of Management | National | Participant | 10/11/2017 |
| 23 | Data Analysis using NVIVIO- Winter Workshop | Centre for Advanced Research and Training, | Institutional | Participant | 24/10/2016 |
| 24 | Multivariate Analysis Using SPSS and AMOS | Department of Management Studies, Kongu Engineering College | National | Participant | 05/08/2016 |
| 25 | Multidisciplinary Research and Academic Engagements | Cu-Academic Staff College, | National | Participant | 23/05/2016 |
| 26 | National Level workshop on data analysis using Eviews | Christ University CART, | National | Participant | 18/04/2016 |
| 27 | Application of Econometrics in Financial Research | PES University, | National | Participant | 08/10/2015 |
| 28 | Contemporary Developments in Management Education | Christ University Academic Staff College, | Participant | 30/09/2015 | |
| 29 | Applied Econometrics for Business Finance | XIME , Bangalore, | International | Participant | 07/08/2015 |
| 30 | Contemporary Research Methods in Management | Christ University, | Institutional | Participant | 17/03/2014 |
| 31 | Faculty orientation program | Academic Staff College ,Christ University, | Participant | 01/10/2012 |
Awards/Achievements/Others
| Sl.No. | Name of the Awards/Achievements/Others | Description | Organisation | Month/ Year |
| 1 | UGC NET qualified | UGC NET in Management Qualified | UGC | 01 July 2015 |
| 2 | Fundamentals of Quantitative Modelling | Grades Achieved 85% on coursera | Wharton Online | 31 May 2016 |
| 3 | To spread sheets and Models | Grades Achieved 85% on coursera | Wharton Online | 31 May 2016 |
| 4 | Session Chair | International Conference-?Renaissance: Challenges & Prospects of New Normal of Life in Various Spheres Surviving the COVID-19 Pandemic Era? held from 6th to 7th August 2021, organized by School of Business & Management, CHRIST (Deemed to be University), Bannerghatta Road Campus, Bangalore, India. | CHRIST(Deemed to be University) | 06 August 2021 |
| 5 | Best paper Award | Best paper is awarded to 3 Professors who worked together and presented this paper. | Swami Keshvanad istitute of Technology and Management | 04 February 2023 |
| 6 | Financial Modelling and Valuation Analyst (FMVA) | Corporate Financial Institute | 27 May 2023 | |
| 7 | Certificate of Appreciation | Judge for Event " Bland to Brand" under Arthotsav 2024 | CHRIST University | 31 July 2024 |
| 8 | Commerce and Management Association of India Membership | taken membership of Commerce and Management Association of India | Commerce and Management Association of India | 14 December 2024 |
| 9 | Invited as external expert for the evaluation of student project work | NMIMS Bangalore | 12 April 2025 | |
| 10 | Technical Program Committee member for International Conference | served as reviewer/ technical program committee member for International conference. | Symbiosis International University | 23 August 2025 |
| 11 | Best Paper Award-Shivi Khanna | My Student I presented paper and we received Best paper Award | Anderson University | 30 January 2026 |
| 12 | Google Generative AI Leadership certification | Received Google Generative AI Leadership certification | 03 May 2026 |
Copyright
| Sl.No. | Applicants | Title | Date Published |
| 1 | SHIVI KHANNA | Model to Develop Successful of Phygital Approaches to Marketing Campaigns through Artificial Intelligence. | - |
| 2 | SHIVI KHANNA,POORNIMA PURUSHOTHAM | Process of AI usage for New Age Marketing Campaign | - |